Frequently Asked Questions
Everything you need to know about your Critical Role apparel and gear.
How do I know which size will fit me best?
We provide a detailed size guide on every product page. We recommend measuring a favorite garment from your closet and comparing it to our charts to ensure the perfect fit for your campaign.
How long does shipping take for new apparel drops?
Standard domestic shipping typically takes 3-7 business days, while international orders can take 2-4 weeks. Please note that pre-order items will have specific shipping timelines listed in the product description.
What is your return policy for clothing?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain limited-edition items may be marked as final sale.
How should I care for my Critical Role screen-printed tees?
To preserve the life of the print and fabric, we recommend machine washing cold with like colors and tumbling dry on low heat. For best results, wash the garment inside out.
Do you ship your fashion collections internationally?
Yes, we ship to most countries worldwide. International customers are responsible for any customs fees, duties, or taxes incurred upon entry into their destination country.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and digital wallets like Apple Pay and Google Pay for a secure and seamless checkout experience.